Shipping policy

Thank you for shopping with Nutrasent. This Shipping Policy explains how we process and deliver orders placed through nutrasent.in.

1. Order Processing

  • Orders are typically processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • If there is an unexpected delay, we will notify you using the contact details provided with your order.

2. Shipping Coverage

We currently ship across India. If international shipping becomes available, eligible destinations will be displayed during checkout.

3. Delivery Time

Estimated delivery times are:

  • Metro cities: 2–5 business days

  • Other locations: 4–8 business days

  • Remote or difficult-to-reach areas: 5–10 business days

Delivery times are estimates and may vary due to weather, courier delays, public holidays, or other circumstances beyond our control.

4. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.

  • We may offer free shipping on eligible orders or promotional campaigns.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email or SMS with your tracking details, if available.

6. Delivery Attempts

Our courier partners may make multiple delivery attempts. If delivery is unsuccessful due to an incorrect address or the recipient's unavailability, additional shipping charges may apply for re-delivery.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Nutrasent is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.

8. Damaged or Missing Items

If your order arrives damaged, or if any item is missing, please contact us within 48 hours of delivery. Include your order number and photographs of the package and products to help us investigate and resolve the issue.

9. Order Cancellation

Orders may be cancelled before they are shipped. Once an order has been dispatched, cancellations are no longer possible and any return request will be handled according to our Return and Refund Policy.

10. Contact Us

If you have any questions about shipping or your order, please contact us:

Nutrasent
Website: https://nutrasent.in
Email: support@nutrasent.in
Phone: [Insert Phone Number]

You can adjust the processing times, delivery estimates, shipping charges, and contact information to match your actual business operations.